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In this section we provide answers to the most commonly asked questions, based on the experience of our Technical Support Department.
The FAQs are provided in Adobe Acrobat pdf format. If you do not already have Adobe Acrobat Reader installed on your system then it may be downloaded for free via Adobe.com.
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| Ghost Backup Recovery |
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If you purchased your Turnkey Video Editing System from Planet PC you will have also received a Ghost Recovery CD.
This FAQ covers instructions on using your Recovery CD to restore your system back to its original working order.
Added: 13 March 2003 |
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| A Brief Explanation of Non-Linear Video Editing |
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There are many factors to consider when deciding upon the most suitable video capture device to suit your needs. This FAQ briefly describes the Non-Linear editing process and the factors to consider when selecting hardware.
Added: 13 March 2003 |
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| Matrox Digisuite MAX RS422 Troubleshooting |
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If you are experiencing problems with your Digisuite MAX while Printing to Tape or Batch Capturing in Premiere then this FAQ may be of assistance.
Added: 13 March 2003 |
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| DVD Recording Formats Explained |
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Many people are understandably confused as to the difference between; DVD-RAM, DVD-R, DVD-RW, DVD+R & DVD+RW. This document provides a definition of each type of Format.
Added: 13 March 2003 |
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| Unexpected Disk Full Error with the Matrox RT2000/RT2500 |
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This FAQ covers the possible causes of and recommended workarounds for the above Disk Full Error.
Added: 13 March 2003 |
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| Basic Video Inputs Explained |
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This FAQ explains the basic Video Input Formats; DV, Composite and S-Video.
Added: 13 March 2003 |
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| A Glossary of Video Related Computing Terms |
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An alphabetically listed Glossary of Video Related Computing Terms, from 16:9 to YUV.
Added: 13 March 2003 |
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| Video Tape Formats Explained |
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FAQ covering the main Analogue and Digital Video Tape Formats, their purposes and benefits.
Added: 13 March 2003 |
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