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The GY-HM700 combines JVC's popular compact shoulder form factor with a new level of performance suitable for demanding applications in mainstream production, electronic news gathering and cinematography. Add to that the convenience of solid state recording, the economy of widely available SDHC media, and the world's fastest workflow, and it's easy to see why the GY-HM700 is today's most complete and versatile professional camcorder.
- Compact Shoulder form factor
- New patented 3-CCD optical system provides full HD resolution images
- Industry standard bayonet lens mount
- New high performance Canon 14:1 lens included
- Wider angle
- Higher resolution
- Minimal chromatic aberration
- Records to dual hot swappable SDHC memory cards and/or optional SxS adapter
- Pre Rec (retro cache) function prevents "missed shots"
- Professional recording with selectable data rates up to 35Mbps
- 1920 x 1080 (1080p24/p25/p30, 1080i60/i50)
- 1280 x 720P (p60/p50/p30/p25/p24)
- Native file recording—world's fastest shoot-to-edit workflow.
- Native Final Cut Pro format
Edit immediately without conversion or transcoding
- MP4 file format
Available with optional SxS Media Recorder
- Variable frame rate recording (over crank, under crank)
- HDSDI output
Can also provide downconverted SDI output—live or playback.
- Downconverted SD output (DV via IEEE-1394)
- New high resolution (1.22 million pixel) Liquid Crystal on Silicon (LCOS) viewfinder
- New large (4.3-inch) flip-out LCD monitor
- Patented Focus Assist function
- Built-in clip viewer and management system
- Extensive image customisation modes (gamma, matrix, knee, detail, etc.)
- Uncompressed LPCM audio (2ch) recording
- Manual level controls with audio meter
- XLR inputs with phantom power
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC GY-HM700 Solid State Camcorder without Lens |
£5,099.50 inc. VAT (£4,340.00 ex. VAT) (EUR6,154.08 inc. VAT, EUR5,237.51 ex. VAT) |
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JVC GY-HM700 Solid State Camcorder with Canon 14x4.4 Lens |
£6,533.00 inc. VAT (£5,560.00 ex. VAT) (EUR7,884.02 inc. VAT, EUR6,709.81 ex. VAT) |
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The BR-HD50E allows users to transfer both high and standard definition video material to and from their NLE systems and to make inexpensive tape archives of both. Switchable between the HDV and DV recording modes and equipped with DVCAM™ playback facility, the deck is an easy, flexible and cost-effective adjunct to any professional NLE system. The BR-HD50E features digital input and output via an IEEE 1394 standard 6-pin connector for lossless transfer and recording of high and standard definition material alike.
The BR-HD50E’s tape mechanism accepts both full size DV and miniDV cassettes and so has the capacity to record up to 276 minutes of video in either standard or high definition. The unit supports signals that are recorded in 720p/24/25/30/ and 576/50p in HDV, and 576i/50 & 25fps in DV. A front panel 8-digit LED display provides display of time code, user bits and VTR status. With its built-in HDV decoder, it has the ability to convert 720p MPEG2 recordings to 1080/50i or 576/50i for monitoring purposes. JVC had the foresight to include an HDMI output, meaning that large screen TFT panels and indeed any video screen display or PC monitor which is “HD Ready” can be directly fed from the BR-HD50’s High Definition Multimedia Interface.
The BR-HD50E also has versatile analogue input and output connections: component (via 3 x BNC), Y/C and Composite, as well as RS-422 control.
ProHD
The ProHD concept is built on the worldwide high definition standard of HDV adopted by JVC, Sharp, Sony and Canon. JVC has added professional features, in areas such as timecode and audio, without compromising the basic HDV standard. From the outset all ProHD models have been designed strictly for professional use.
Moreover, because video professionals will increasingly be called upon to produce programmes in high definition video as well as in standard definition, JVC has strategically included in their current range of ProHD camcorders and decks the same facilities for both standard and high definition production. On-board converters deliver, in real time from the native 720p engine, a wide array of high and standard definition signal types.
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC BR-HD50E HDV/DV Recorder/Player (While stocks last) |
£2,905.78 inc. VAT (£2,473.00 ex. VAT) (EUR3,506.69 inc. VAT, EUR2,984.42 ex. VAT) |
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This new monitor incorporates JVC's high-end digital 1080p 10-bit image processor for superior scaling, de-interlacing, and colour processing. The DT-V9L3D is a rack-mountable studio monitor, which features the 16:9 aspect ratio, wide viewing angle, high-speed LCD, and precise colour reproduction. This monitor is ideal for broadcast and post-production facilities, where image accuracy is vital.
Superior HD Picture Quality
Digital and analogue HD inputs provide crisp images via native 800 x 480 LCD display panel.
Dual Power System - AC power input 120/220-240V
DC 12V via 4 pin XLR, with provision for on-board battery Designed for Mobility and Portability- Non-protruding and retractable carry handle
- Optional EIA rackmount takes 2 monitors
- Dual power AC/DC with 4 pin XLR
- Threaded slots for DC battery mounts
- Free standing or tiltable stand provided
- VESA mounting slots
- Range of optional accessories include carry bag and hood
Built-in Multi Signal Inputs- Digital: HD/SD SDI
- Analogue: Composite and HD & SD Component
- Signal types: HD - 50Hz & 60Hz and SD - PAL & NTSC
User Friendly Editing- Rotary type front digital controls
- Range of remote control types
- Audio level meter
- safe area markers
- Sperate data display area
- Wide viewing angles.
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC DT-V9L3D 9" LCD Portable HD Monitor, 16:9 |
£1,915.25 inc. VAT (£1,630.00 ex. VAT) (EUR2,311.32 inc. VAT, EUR1,967.08 ex. VAT) |
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New multi-format digital vision mixer offer robust and reliable production switching at an affordable price, perfect for small studio, playout, venue and OB requirements. The KM-H3000 is a powerful twelve-input three-key SD/HD-SDI mixer.
Key Features:- - The KM-H Series digital vision mixers fit perfectly with JVC’s philosophy of providing an affordable upgrade path to high definition production, and are thus the ideal companion for systems incorporating GY-HD250 series multirole cameras and DT-V series HD monitoring solutions.
- Providing three re-clocked and independently-adjustable reference outputs, the mixers are also capable of generating their own reference for a small system.
- Digital mixers feature an intuitive, traditional panel layout and a simple menu structure, and are very easy to set-up and use. High quality chroma keying and sophisticated dual animation playout capability ensures that the KM-H switchers will satisfy the most demanding of applications, while the ability to work as both a standard and high definition switcher and to upscale SD inputs, ensures that the KM-H Series digital vision mixers offer a future-proof investment.
Additional Features:-- Tough metal single-piece construction for desk-top or optional in-desk/ rack-mount operation, high-end push buttons and a robust T-bar; all designed to handle the physical challenges of mobile and flight-case use.
- The high-quality buttons are user adjustable to any brightness and hue for easy reading in darkened environments, allowing the user to fully customise the appearance of their own unit.
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC KM-H3000E HD/SD, 12 in, 3 key Digital Mixer |
£10,559.73 inc. VAT (£8,987.00 ex. VAT) (EUR12,743.48 inc. VAT, EUR10,845.51 ex. VAT) |
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JVC KM-HPSU/E Power Supply Pack for KM-H3000E Digital Mixer |
£374.83 inc. VAT (£319.00 ex. VAT) (EUR452.34 inc. VAT, EUR384.97 ex. VAT) |
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JVC KM-HRMK Rack Mount for KM-H3000E Digital Mixer |
£197.40 inc. VAT (£168.00 ex. VAT) (EUR238.22 inc. VAT, EUR202.74 ex. VAT) |
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The GY-HM100U is a Compact Handheld camcorder with performance and features found only in larger and more expensive models. It's designed to be easy to use, making it ideal for news reporters and producers. Seasoned shooters will find that its small size lets them work in environments where larger cameras would be impractical all while producing recordings on par with broadcast cameras.
- Professional format recording with selectable data rates up to 35Mbps
- Native Final Cut Pro format
Fastest HD shoot to edit workflow. Edit immediately without conversion or transcoding
- ISO Base Media File Format
Compatible with all major non-linear editing systems
- Records to dual SDHC memory cards (no moving parts in recording system)
- Full HD recording (selectable)
- 1920 x 1080 (1080p24/25/30, 1080i)
- 1280 x 720P (p60/50/30/25/24)
- Fujinon HD lens with manual or auto modes
- Extensive image customisation modes (gamma, matrix, knee, detail, etc.)
- Uncompressed LPCM audio (2ch) recording
- Manual level controls with audio meter
- XLR inputs with phantom power
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC GY-HM100E JVC GY-HM100E Compact Hand-Held 3-CCD Camcorder |
£2,655.50 inc. VAT (£2,260.00 ex. VAT) (EUR3,204.66 inc. VAT, EUR2,727.37 ex. VAT) |
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This Rackmount adapter is brand new and comes fully boxed in its original packaging.
1 x Rackmount adapter suitable for the JVC TMH150CG Monitor.
30 day customer satisfaction period on this item. May be returned for refund of full price paid for goods if returned in same condition as when shipped and within 30 days of purchase.
(this is a stock clearance item)
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JVC RK-C150G Rack Mount Adapter for TMH150CG Monitor (1 Available) |
£81.08 inc. VAT (£69.00 ex. VAT) (EUR97.84 inc. VAT, EUR83.27 ex. VAT) |
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This projector is used ex-demo stock. It comes in full working condition and in its original packaging.
1 Available
Enjoy Hollywood in your Living Room with the Best High Definition Home-Theater Projector in its Class.
- 3-CHIP D-ILA technology produces images as smooth and natural as film
- True 16:9 aspect ratio with 1400 x 788 native high definition resolution
- JVC's original D.I.S.T. (Digital Image Scaling Technology)
- Ideal for displaying high-definition as well as DVDs
- Signal compatibility: 720p, 1080i, 1035i, 1080p (24sF, 25sF, 30sF), 1080p (24, 25, 30), DVI (HDCP)
- Discreet IR Codes
30 day customer satisfaction period on this item. May be returned for refund of full price paid for goods if returned in same condition as when shipped and within 30 days of purchase.
(this is a stock clearance item)
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JVC DLA-HX1E Projector (1 Available) |
£2,348.83 inc. VAT (£1,999.00 ex. VAT) (EUR2,834.56 inc. VAT, EUR2,412.39 ex. VAT) |
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This monitor ex-demo stock and comes without its original packaging.
1 Monitor available.
The JVC TMA170G 17inch Colour Monitor Features:- - High resolution pictures 750Tvl
- Selectable aspect ratio 16:9 & 4:3
- PAL and NTSC compatibility
- EIA 8U rack mount compatible
- On-screen menu adjustment
- Universal 110VAC -230VAC mains compatibility
- Wired remote control
Specifications:-- Colour system: PAL/NTSC
- CRT: 17 inch
- Horizontal resolution: more than 750 TV lines
- 16:9/4:3 switch: Yes
- Y/C: Yes 4pin x 2
- Composite: Yes (A) BNC x 2 (B) BNC x 2
- Audio: Yes A&B via RCA Jack with loop through
- A/B switching: Yes
- Power: 230vAC
- WxHxD (mm): 395 x 334 x 418 mm
- Weight: 19.6 kg
See pdf datasheet (left) for more TMA170 information.
10 day customer satisfaction period on this item. May be returned for refund of full price paid for goods if returned in same condition as when shipped and within 10 days of purchase.
(this is a stock clearance item)
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JVC TM-1750 Monitor (1 Available) |
£298.45 inc. VAT (£254.00 ex. VAT) (EUR360.17 inc. VAT, EUR306.53 ex. VAT) |
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The GY-HM790 is a modular HD camera with solid state recording capability as well as studio functionality. It was developed to address the needs of modern broadcast and production facilities offering the highest level of HD picture quality in both 1080i and 720p formats. Whether used on the shoulder for electronic newsgatering, field production, or as a primary studio camera, the GY-HM790 is everything that a broadcast camera should be.
- Patented 3-CCD optical system provides full HD resolution images
- 4:2:2 processing
- Built-in Genlock
- 1080i / 720p / 480i multiscan
- Industry standard bayonet lens mount
- HDSDI output
- Can also provide downconverted SDI output - live or playback.
- Patented Focus Assist function
- Extensive image customization modes (gamma, matrix, knee, detail, etc.)
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JVC GY-HM790CHE ProHD Studio/ENG Camcorder without Lens |
£9,188.50 inc. VAT (£7,820.00 ex. VAT) (EUR11,088.68 inc. VAT, EUR9,437.18 ex. VAT) |
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JVC GY-HM790E ProHD Studio/ENG Camcorder with Canon 14x4.4 |
£9,599.75 inc. VAT (£8,170.00 ex. VAT) (EUR11,584.98 inc. VAT, EUR9,859.56 ex. VAT) |
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JVC is proud to introduce the SR-HD1250, the world’s first* professional HD combo deck featuring a Blu-ray recorder, 250GB HDD, and SDHC compatible SD card slot. The SR-HD1250 is ready to import recordings from high-definition camcorders compatible with AVCHD, HDV and DV to facilitate the creation of recordings in full HD format. Once footage is imported onto the deck’s 250GB HDD from a variety of media and interfaces, HD content can be edited, archived and/or dubbed onto Blu-ray discs or down converted onto DVDs. The entire BD or DVD disc can be recorded using the Entire Disc Dubbing. High-speed Dubbing enables for quick duplication of original HD content. The SR-HD1250 is ideal for videographers who need to compile footage used in sports coaching or even religious services. This unique combo deck is also highly suitable for other applications such as business meetings, education, small-scale production, weddings, etc., as it provides high quality, speed, and convenience in one handy package.
Key Features:- - Delivers professionally finished recordings
- Supported disc recording/playback formats
- Create menu-supported Blu-ray discs
- Compatible with dual-layer 50GB Blu-ray discs, and records up to 24 hours of full high-definition images on a single disc
- Compatible with camcorders supporting AVCHD, HDV, and DV formats
- Digital interface that enhances camcorder compatibility
- Viewing on a display monitor
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC SR-HD1250 HDD and Blu-ray Recorder |
£1,353.60 inc. VAT (£1,152.00 ex. VAT) (EUR1,633.52 inc. VAT, EUR1,390.23 ex. VAT) |
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New multi-format digital vision mixer offer robust and reliable production switching at an affordable price, perfect for small studio, playout, venue and OB requirements. The KM-H2500 is a six-input two-key SD/HD-SDI model ideal for entry-level applications.
Key Features:- - The KM-H Series digital vision mixers fit perfectly with JVC’s philosophy of providing an affordable upgrade path to high definition production, and are thus the ideal companion for systems incorporating GY-HD250 series multirole cameras and DT-V series HD monitoring solutions.
- Providing three re-clocked and independently-adjustable reference outputs, the mixers are also capable of generating their own reference for a small system.
- Digital mixers feature an intuitive, traditional panel layout and a simple menu structure, and are very easy to set-up and use.
- High quality chroma keying and sophisticated dual animation playout capability ensures that the KM-H switchers will satisfy the most demanding of applications, while the ability to work as both a standard and high definition switcher and to upscale SD inputs, ensures that the KM-H Series digital vision mixers offer a future-proof investment.
Additional Features:-- Tough metal single-piece construction for desk-top or optional in-desk/ rack-mount operation, high-end push buttons and a robust T-bar; all designed to handle the physical challenges of mobile and flight-case use.
- The high-quality buttons are user adjustable to any brightness and hue for easy reading in darkened environments, allowing the user to fully customise the appearance of their own unit.
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC KM-H2500E HD/SD, 6 in, 2 key Digital Mixer |
£8,786.65 inc. VAT (£7,478.00 ex. VAT) (EUR10,603.73 inc. VAT, EUR9,024.45 ex. VAT) |
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JVC KM-HPSU/E Power Supply Pack for KM-H2500E Digital Mixer |
£374.83 inc. VAT (£319.00 ex. VAT) (EUR452.34 inc. VAT, EUR384.97 ex. VAT) |
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JVC KM-HRMK Rack Mount for KM-H2500E Digital Mixer |
£197.40 inc. VAT (£168.00 ex. VAT) (EUR238.22 inc. VAT, EUR202.74 ex. VAT) |
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JVC is proud to introduce the SR-HD1500, a new tapeless HD combo deck featuring a 500GB HDD, Blu-ray recorder, and SDHC compatible SD card slot. As the world’s first* professional HD combo deck with a Blu-ray disc recorder, the SR-HD1500 incorporates a variety of interfaces to facilitate link-up with external devices. It can even be controlled via an RS-232C terminal. The SR-HD1500 is also compatible with JVC's ProHD cameras (19mbps and 25mbps) and most other HD cameras supporting HDV and AVCHD. Once footage is imported onto the deck’s 500GB HDD from a variety of media and interfaces, HD content can be edited, archived and/or dubbed onto Blu-ray discs or down converted onto DVDs. The entire BD or DVD disc can be dubbed at high speed to ensure prompt delivery to clients. The SR-HD1500 is ideal for professionals and videographers working in broadcasting, post-production, and events / weddings who demand optimum quality, speed, and convenience in one handy package.
Key Features:- - Delivers creative, professionally finished recordings
- Supported disc recording/playback formats
- Create menu-supported Blu-ray discs
- Compatible with JVC’s GY-HM700/100 ProHD camcorder
- Compatible with camcorders supporting AVCHD, HDV, and DV formats
- Digital interface that enhances camcorder compatibility
- Viewing on a display monitor
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC SR-HD1500EU Blu-ray Disc & 500GB HDD Recorder |
£2,192.55 inc. VAT (£1,866.00 ex. VAT) (EUR2,645.97 inc. VAT, EUR2,251.89 ex. VAT) |
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Professional standard, high performance HD LCD monitors with convenient, user-friendly functions and user-orientated design
New R series for basic HD monitor line up to give customers a wide range of choice for multi-format monitors selection. Excellent basic performance of high quality picture and robust design are succeeded from JVC G series, while functions of DT-R17L4D and DT-R24L4D are carefully selected only to the main functions which frequently used at contents creation field.
Key Features:- - Wide viewing angle
IPS panels with wide viewing angles and low chromatic variation ensure minimal color change from different viewing positions.
- Faithful color reproduction
Matrix parameters are set in response to the actual HD or SD input signal. This makes it possible to accurately reproduce colors in strict conformity with ITU standards without having to process color signals. A chromati range equivalent to the EBU specifications, ensures color reproduction that is virtually identical to the original. With the DT-R24L4D you additionally have the possibility to expand the colour space (switchable) to Adobe specs.
- Gamma Calibration
In professional video production, accurate image display is a must. By calibrating each unit’s gamma at the factory before it is shipped, JVC is able to ensure extremely precise grey scale characteristics.
- Various video production functions
A variety of functions have been provided. Area markers compatible with different aspect ratios , safe area markers, 16:9 / 4:3 aspect ratio switching, screen check functions , auto aspect selection, and two-color tally lamps.
- Easy installation with 3 way stand
Provided table-top stand can able to transform in 3 way to support easy installation
- VESA-compliant design
VESA-standard screw holes of 100mm x 100mm pitch are provided. The rigidly constructed rear panel makes all the monitors eminently suitable for wall mounting. See Adobe Acrobat pdf datasheet (left) for more information.
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JVC DT-R24L4D 24" LCD HDSDI / SD Studio Monitor |
£2,899.90 inc. VAT (£2,468.00 ex. VAT) (EUR3,499.60 inc. VAT, EUR2,978.38 ex. VAT) |
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Designed with customer requests in mind, JVC’s new G-series of the DT-V studio monitors offer excellent image quality and feature a robust design suitable for a variety of applications.
Perfect for everyday use, the metal chassis provides optimal heat abstraction and long durability, ensuring that the new DT-V studio monitors are appropriate for professional use. The easy to-use key front panel and optional calibration software provide excellent service and operation of the units.
Key Features:- - 3 G HDSDI inputs incl. dual HDSI backup
- Built-in high-definition vectorscope
- New waveform monitor with review demonstration
- 3 level front control (lockable per menu)
- Built-in mains adapter
- Extremely high viewing angle due to IPS panel, therefore to an optimum suited for camera workstations
- Shortened envelope delay < 1 Frame
- New panel generation
- 12 channel audio scale
- UMD function with colour selection, controllable via RS-232/485
- Several external control options via RS-232 / RS 485 / Make / trigger
- Full vertical screen mode for SD 4:3 signal (switchable)
- 1:1 mode with HD
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC DT-V24G1E LCD 24" Monitor HD,16:9 |
£3,951.53 inc. VAT (£3,363.00 ex. VAT) (EUR4,768.70 inc. VAT, EUR4,058.47 ex. VAT) |
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Professional 17" HDTV/SDTV LCD Studio Monitor with 16:9 pixel array (1366 x 768). Ideal for editing, production and display of broadcast standard HD content. Faithful colour production from all different directions.
Key Features:- - 1366 x 768 (W-XGA) resolution
- Wide viewing angle 178°/178° with IPS panel
- 3G/Dual Link support
- Circuits that deliver low latency of less than one frame
- Waveform monitoring with over level function
- Vector scope with selectable size and position
- Advanced audio level meter up to 12 channels
- Exclusive JVC image processing technology LTC & VITC support
- Selectable gamma preset modes
- Wide selection of video production functions
- Easy-to-operate front panel controls
See Adobe Acrobat pdf datasheet (left) for more information.
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JVC DT-V17G1E LCD 17" Monitor HD,16:9 |
£2,596.75 inc. VAT (£2,210.00 ex. VAT) (EUR3,133.76 inc. VAT, EUR2,667.03 ex. VAT) |
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Professional standard, high performance HD LCD monitors with convenient, user-friendly functions and user-orientated design.
New R series for basic HD monitor line up to give customers a wide range of choice for multi-format monitors selection. Excellent basic performance of high-quality pictures and robust design are succeeded from JVC G series, while functions of DT-R17L4D and DT-R24L4D are carefully selected only to the main functions which frequently used at contents creation field.
Key Features:- - Wide viewing angle
IPS panels with wide viewing angles and low chromatic variation ensure minimal color change from different viewing positions.
- Faithful color reproduction
Matrix parameters are set in response to the actual HD or SD input signal. This makes it possible to accurately reproduce colors in strict conformity with ITU standards without having to process color signals. A chromatic range equivalent to the EBU specifications, ensures color reproduction that is virtually identical to the original.
- Gamma Calibration
In professional video production, accurate image display is a must. By calibrating each unit’s gamma at the factory before it is shipped, JVC is able to ensure extremely precise grey scale characteristics.
- Various video production functions
A variety of functions have been provided. Area markers compatible with different aspect ratios , safe area markers,16:9 / 4:3 aspect ratio switching, screen check functions , auto aspect selection, and two-color tally lamps.
- Easy installation with 3 way stand
Provided table-top stand can able to transform in 3 way to support easy installation
- VESA-compliant design
VESA-standard screw holes of 100mm x 100mm pitch are provided. The rigidly constructed rear panel makes all the monitors eminently suitable for wall mounting. See Adobe Acrobat pdf datasheet (left) for more information.
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JVC DT-R17L4D 17" LCD HDSDI / SD Studio Monitor |
£1,748.40 inc. VAT (£1,488.00 ex. VAT) (EUR2,109.97 inc. VAT, EUR1,795.72 ex. VAT) |
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Professional 20" HDTV(SDTV LCD Studio Monitor with 16:10 pixel array (1680x 1050). Ideal for editing, production and display of broadcast standard HD content. Faithful colour production from all different directions.
Key Features:- - Circuits that deliver low latency of less than one frame
- Waveform monitoring with over level function
- Gold-plated HD/SD SDI terminals with embedded audio
- DVI-D with HDCP terminal
- High- performance LCD panel
- Exclusive JVC image processing technology
- Wide selection of video production functions
- Easy-to- operate front panel controls
- Rugged, adjustable stand provided
- 1:1 mode with HD (1920 x 1080 pixel array)
- Source ID input by ASCII code
- Information position selectable
- Full vertical screen mode for SD 4:3 signal
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JVC DT-V20L3GE LCD 20" Monitor HD,16:9 |
£2,899.90 inc. VAT (£2,468.00 ex. VAT) (EUR3,499.60 inc. VAT, EUR2,978.38 ex. VAT) |
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£1.00UKP = 1.2068EUR - Euro. Exchange rate last updated 2 Sep 2010 00:01 GMT
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| Value Added | Most resellers are not trained in the field of video and do not offer support. At Planet PC we are Video Experts and offer a full, value added service. |
- Advice - Our qualified and experienced sales team provide advice based on their many years of experience within the video industry.
- Free Support - Our trained support experts provide you with 12 months free Telephone Technical Support on your purchased product. Our support line is a standard national call, not a premium rate call.
- Quick Dispatch - 90% of online orders are dispatched within one working day. All orders are dispatched by insured next-working-day delivery services.
- Returns Service - Unlike many resellers, Planet PC will deal with returns on your behalf should your product develop a fault. Once you have returned your product to us we will deal with the administration and handle the costs involved with forwarding the product to the appropriate manufacturer (often in the EU), ensuring a return is obtained in a timely fashion and delivering a replacement/your repaired product to you* by an insured delivery service. *Only free if within the U.K. mainland - If outside the U.K. mainland then a delivery charge will be payable when your repaired/replaced product is returned to you.
- Training Courses - Planet PC offer a range of video related Training Courses, tailored to your specific needs.
- Customer Services - Our prompt and courteous customer support staff are on hand to help with any queries.
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