We work very closely with our customers to ensure that we specify products and solutions that not only match needs and facilities but also provide optimum performance within specified budgets. We have an excellent reputation within the broadcast video and media streaming industry for our technical sales expertise and for the importance that we place on delivering a professional installation, training and after sales care and support package.
Our relationships with our customers are key to our ongoing success and we believe that it is vital to have an in-depth understanding of our customers’ applications for our solutions and products. We like to keep in touch with our customers and track the development of their projects over time. Part of this commitment involves seeking their feedback and working with them to produce case studies that show case their successes.
We believe that case studies and user stories are beneficial to both potential and existing customers. Understanding the issues that other organisations have faced and the benefits that they have gained from working with us on their video technology projects is a helpful resource for potential clients. An accurate vision of how other organisations make use of video technologies and manage the content that they create is key in considering and planning a new project. For existing customers, taking the time to share their experiences and provide detailed feedback enables us to create comprehensive case studies which we can reproduce both in our brochures, online and often in the press via our PR agency. This provides our customers with the opportunity to demonstrate the success of their project and share their experiences with a global audience.
See some of our case studies in the links below...